TAP features

Ambassador Mobile App Time Report

This article ​outlines how we measure the time you spend working on the Ambassador mobile app

Written by Irina Munoz
Updated over a week ago

How to customise keyword blocking in conversations

You can now customise keyword blocking as part of our safeguarding processes. Check out this article for more information.

Written by Georgina Munn
Updated over a week ago

What is Group Chats?

This article outlines how our Group Chats feature works

Written by Georgina Munn
Updated over a week ago

Deleting individual messages

Deleting inappropriate messages from the admin dashboard

Written by Irina Munoz
Updated over a week ago

What is TAP Chat?

A short description and explanation of our Chat feature.

Written by George Olesen
Updated over a week ago

Talking to prospective students on The Access Platform

What you need to know about using Chat to talk to prospective students on The Access Platform.

Written by George Olesen
Updated over a week ago

Keyword detection and approval process

This article gives an overview of our keyword detection process and explains how to approve keywords in conversations

Written by Georgina Munn
Updated over a week ago

What is TAP Content?

A short description and explanation of our Content Feature.

Written by George Olesen
Updated over a week ago

What is the Content Schedule and how does it work?

How to use our Content Schedule to plan ahead for requests in line with your content plan

Written by Georgina Munn
Updated over a week ago

Collecting and Posting Content with The Access Platform

This article describes the steps for an admin use TAP Content to collaborate with their students, staff and alumni on social content

Written by George Olesen
Updated over a week ago

Content request ideas

This article gives ideas for the type of content you can ask your students to create to showcase their life at university or college

Written by Georgina Munn
Updated over a week ago

Top Tips for Collaborating with Students on User-Generated Content

Some handy tips on creating content with your students.

Written by Georgina Munn
Updated over a week ago

Why you should collaborate with Student Creators

In case you needed any more persuading...

Written by Georgina Munn
Updated over a week ago

How to Use UGC and Student-Led Engagements Together

Learn about how the two independently powerful forces of UGC and student-led engagements can be even more effective together.

Written by George Olesen
Updated over a week ago

What if my ambassadors are sending irrelevant content?

If you're receiving irrelevant content from your ambassadors, here's some pointers to send them to get them back on track

Written by Georgina Munn
Updated over a week ago

IP Assignment on The Access Platform

A short explanation of how IP Assignment on The Access Platform works.

Written by George Olesen
Updated over a week ago

What is TAP FAQ?

A short description and explanation of our FAQ Feature.

Written by George Olesen
Updated over a week ago

50 Recommended FAQs

Here are 50 questions to get your FAQ section started, covering the main topics of interest for prospective students.

Written by Georgina Munn
Updated over a week ago

What are Career Points?

Ambassadors earn Career Points when using the service. This article explains how they are calculated and how you can use them.

Written by George Olesen
Updated over a week ago

What is the Career Reference Tool?

A brief explanation of the Career Reference Tool built into our app for Ambassadors.

Written by George Olesen
Updated over a week ago

Top Tips for Managing Career Benefits for Student Ambassadors

Some of the most significant but often underemphasised benefits of being a student Ambassador are the career benefits on offer.

Written by George Olesen
Updated over a week ago