In this article I'm going to outline how to review and approve your Ambassador profiles. When a new profile is created, you will be notified via email.
It's important for you to be able to edit the bio text on your Ambassador profiles so that you can make any small changes quickly, without having to ask the Ambassador to go back and edit it.
You can change the text if there are any typos or spelling errors and also stay on brand if, for example, you have a certain way of spelling or capitalising certain words.
In the Ambassador List, simply select 'View Profile' and then you can edit the Profile Information and the First Message.
You can also add tags to the profile. Tags help to group profiles and content together with relevant terms, for example, 'Philosophy Students', 'Commuter Students', 'UG Offer Holder Campaign 2020'. These will be hidden tags, but when a student searches on the TAP Page, 'Commuter Students', any profiles with this tag will be displayed. You can also use tags to create filtered TAP Page links for specific campaigns and promotions. You can read more about tagging here.
When you are happy with the ambassador profile, you can activate them for TAP features: Chat, Content & FAQ.
As always, let us know if you have any questions via our support chat on the Admin Dashboard, or email us 😊